Billing and Refunds

Where can I update my credit card details?
Please message us at [email protected] so we can assist you as this can be a little bit complicated.
Wed, 14 Nov, 2018 at 1:05 AM
Do you offer a refund?
Yes, we do offer refunds.** We offer a refund for monthly membership within 7 days from the date of purchase and within 30 days from the date of purchas...
Wed, 14 Nov, 2018 at 2:43 PM
I was just charged. I didn’t want to renew. Can you reverse this?
Yes, we can reverse the transaction. However, you are bound to our terms (Please see Do you offer a refund) as you should be aware that what you bought is a...
Wed, 14 Nov, 2018 at 1:07 AM
I’d like to unsubscribe, how do I do that?
As of the moment, our members cannot unsubscribe on their own through their account panels and for that, we apologize. We are still trying to add this op...
Wed, 14 Nov, 2018 at 2:49 PM
I’d like to know when will be my next billing and how much is it?
You will receive a notice 3 days before your next billing, that your subscription is about to renew. But, you may also ask us to learn about your next billin...
Wed, 14 Nov, 2018 at 1:09 AM